We're here to help! If you have questions, concerns, or feedback, please don't hesitate to reach out to us.
Customer Support
Email: assist@happihemp.com
Our customer support team is available Monday through Friday, 9:00 AM to 5:00 PM PST. We strive to respond to all inquiries within 24-48 business hours.
How We Can Help
Our team is ready to assist you with:
- Order status and tracking
- Product questions and recommendations
- Returns and refunds
- Technical issues with the website
- Wholesale and business inquiries
- General feedback and suggestions
Before You Contact Us
To help us serve you better, please have the following information ready when contacting us about an order:
- Your order number
- The email address used for your order
- A detailed description of your question or issue
- Any relevant photos (for damaged or defective items)
Helpful Resources
Before reaching out, you may find the answer to your question in our policies:
Social Media
Stay connected and follow us on social media for updates, promotions, and more:
- Instagram: @happihemp
- Facebook: facebook.com/happihemp
Thank you for choosing Happi. We appreciate your business and are committed to providing you with the best products and service possible.